Eximium

Terms and Condition

These Terms & Conditions constitute a legally binding agreement between you and Eximium.ai, a business entity operating from MF-119, Sanghavi Tower, Tower No. 4, Near Gujarat Gas Circle, Adajan, Surat - 395009, Gujarat, India. These Terms govern your access to and use of the Eximium.ai integrated import-export ecosystem, including its B2B marketplace, data analytics tool, documentation tool, networking tool, websites, mobile applications, APIs, and associated services (collectively, the "Platform").

By registering, accessing, or using the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

1. Eligibility

The Platform is intended for use by individuals who are at least 18 years of age and who are authorized to act on behalf of a registered business entity engaged, or intending to engage, in lawful import-export or allied activities. By using the Platform, you represent and warrant that you satisfy these eligibility criteria and that all information provided by you is true, accurate, and complete.

2. Account Registration and Security

To access certain features of the Platform, you may be required to create an account and provide business-related information, including GST registration details, billing information, and authorized representative contact details. You agree to:

•       Provide accurate, current, and complete information during registration and to keep it updated.

•       Maintain the confidentiality of your login credentials and not share them with unauthorized persons.

•       Accept responsibility for all activities that occur under your account.

•       Notify us immediately of any unauthorized access or suspected breach of your account.

We reserve the right to suspend, deactivate, or terminate accounts that contain false information, violate these Terms, or pose a security risk to the Platform or its users.

3. Description of Services

Eximium.ai offers an integrated ecosystem designed to support import-export businesses. The Platform currently includes four principal functionalities:

•       B2B Marketplace — a digital venue for connecting buyers, sellers, and service providers in global trade.

•       Data Analytics Tool — dashboards, market insights, and reporting features built on aggregated trade data.

•       Documentation Tool — templates and workflows to assist in generating trade documentation.

•       Networking Tool — features that facilitate business communication, introductions, and community engagement.

The Platform acts as a facilitator and technology service provider. We do not manufacture, purchase, sell, or ship goods, nor do we guarantee the outcome of any transaction, negotiation, or business relationship formed through the Platform.

4. User Responsibilities and Acceptable Use

You agree to use the Platform solely for lawful business purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Platform. You specifically agree not to:

•       Post, upload, or transmit any content that is false, misleading, defamatory, obscene, threatening, discriminatory, or otherwise unlawful.

•       List, offer, or facilitate the trade of goods or services that are prohibited, restricted, or otherwise regulated under applicable Indian or international law.

•       Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

•       Attempt to gain unauthorized access to any portion of the Platform, its servers, databases, or underlying infrastructure.

•       Use automated means, including bots, scrapers, or crawlers, to extract data from the Platform without our prior written consent.

•       Upload or transmit any virus, malicious code, or other technology that may damage or disrupt the Platform.

•       Use the Platform for money laundering, tax evasion, sanctions violations, or any other illegal activity.

•       Circumvent or interfere with any security, authentication, or rate-limiting features of the Platform.

5. Content and User Submissions

You retain ownership of the content, data, product listings, and materials you submit to the Platform ("User Content"). By submitting User Content, you grant Eximium.ai a non-exclusive, royalty-free, worldwide, and sub-licensable license to host, store, reproduce, display, modify (for formatting purposes), and distribute such content solely to the extent necessary to operate, promote, and improve the Platform.

You represent and warrant that you own or have obtained all necessary rights, consents, and licenses to submit such User Content and that it does not infringe any third-party rights. We reserve the right, but are under no obligation, to review, moderate, or remove any User Content that we believe violates these Terms or applicable law.

6. Fees, Subscriptions, and Payments

Access to certain features of the Platform may be subject to applicable fees, subscription charges, or transaction-based pricing, as described on the Platform or in a separate written agreement. All fees are quoted exclusive of applicable taxes, which will be charged additionally in accordance with law. Payments are processed through authorized payment gateways, and you agree to ensure that payment details provided are accurate and authorized for use.

Except as expressly stated or required by law, all payments are non-refundable. We reserve the right to modify our pricing, subscription plans, or billing cycles with reasonable prior notice.

7. Intellectual Property Rights

All intellectual property rights in the Platform, including its software, design, user interface, trademarks, logos, text, graphics, databases, and content (excluding User Content), are owned by or licensed to Eximium.ai and are protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for your internal business purposes in accordance with these Terms. No other rights are granted, and any unauthorized use is strictly prohibited.

8. Third-Party Services and Links

The Platform may contain links to, or integrations with, third-party websites, applications, or services that are not owned or controlled by Eximium.ai. We do not endorse and are not responsible for the content, policies, or practices of such third parties. Your interactions with third-party services are governed by their respective terms and policies, and you should review them before engaging.

9. Disclaimer of Warranties

The Platform and its features are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, timeliness, and uninterrupted availability.

Without limiting the foregoing, Eximium.ai does not warrant that (a) the Platform will meet your specific requirements; (b) trade information, analytics, or documentation generated through the Platform is free from errors; (c) communications or transactions initiated through the Platform will result in successful business outcomes; or (d) the Platform will be free from harmful components.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Eximium.ai, its directors, officers, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, goodwill, data, business opportunities, or reputation, arising out of or in connection with your use of or inability to use the Platform.

In no event shall our aggregate liability arising out of or in connection with these Terms, whether in contract, tort, or otherwise, exceed the total amount of fees actually paid by you to Eximium.ai during the three (3) months immediately preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Eximium.ai, its directors, officers, employees, affiliates, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your use or misuse of the Platform; (b) your breach of these Terms or any applicable law; (c) your User Content; (d) any dispute between you and another user or third party; or (e) any misrepresentation made by you.

12. Suspension and Termination

We reserve the right to suspend, restrict, or terminate your access to the Platform, in whole or in part, at any time and without prior notice, if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or created a risk for Eximium.ai or other users. You may terminate your account at any time by submitting a written request to the contact details provided below.

Upon termination, your right to access the Platform will cease immediately. Provisions that by their nature are intended to survive termination — including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law — shall continue to apply.

13. Force Majeure

Eximium.ai shall not be liable for any failure or delay in performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil disturbances, strikes, labor disputes, governmental actions, failures of telecommunications networks, cyber-attacks, or power outages.

14. Confidentiality

Each party agrees to maintain the confidentiality of non-public information disclosed by the other party in connection with the use of the Platform and to use such information solely for the purposes contemplated under these Terms. This obligation shall not apply to information that is publicly available through no breach of these Terms, independently developed, or required to be disclosed under law.

15. Modifications to the Terms

We may update or modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The updated Terms will be posted on the Platform with a revised "Effective Date". Your continued use of the Platform after such updates constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Platform.

16. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Subject to the arbitration provision below, the courts at Surat, Gujarat shall have exclusive jurisdiction over any matter arising out of or in connection with these Terms.

17. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. If the dispute is not resolved within thirty (30) days from the date of notice of the dispute, it shall be referred to and finally resolved by arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties, the seat and venue of arbitration shall be Surat, Gujarat, and the proceedings shall be conducted in English. The award rendered by the arbitrator shall be final and binding upon the parties.

18. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Failure by Eximium.ai to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

19. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Eximium.ai may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

20. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or agreements published by Eximium.ai on the Platform, constitute the entire agreement between you and Eximium.ai with respect to your use of the Platform and supersede all prior agreements, understandings, or representations.

21. Contact Information

For questions, notices, or requests concerning these Terms & Conditions, please contact us:

•       Company: Eximium.ai

•       Email: info@eximium.ai

•       Phone: +91 9033785404

•       Address: MF-119, Sanghavi Tower, Tower No. 4, Near Gujarat Gas Circle, Adajan, Surat - 395009, Gujarat, India